Last updated: April 2026

### Web Hosting

- 7-day money back guarantee on new hosting plans

- No refund after 7 days of activation

- Renewals are non-refundable once processed

### Domain Registration

- Domains are non-refundable once registered

- Domain transfers are non-refundable

- We are not responsible for expired domains due to 

  non-payment

### Website Design

- 50% deposit is non-refundable once design work begins

- Remaining balance is due before final delivery

- Revision requests must be made within 14 days of delivery

### Website Maintenance Plans

- Monthly plans can be cancelled anytime

- Annual plans are non-refundable after 30 days

### How to Request a Refund

Email us at support@ehlom.com with:

- Your name and account email

- Order or invoice number

- Reason for refund request

Eligible refunds are processed within 5-7 business days 

back to your original payment method.